Cookie Policy

Understanding how RadPro AI uses cookies to keep you signed in and protect your data.

Last Updated: September 4, 2026

This Cookie Policy explains how RadPro AI ("we," "our," or "us"), uses cookies and similar technologies on our radiology reporting assistant platform at https://radpro.ai. This policy describes what cookies are, how we use them, and how you can control them in your browser.

Your Privacy Matters: We set only the cookies needed to keep you signed in and secure. Our analytics are cookieless, so there is no consent banner to click through. We do not use cookies for advertising or cross-site tracking.

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us recognize you, remember your preferences, and improve your experience on RadPro AI. They enable essential functionality such as maintaining your login session and protecting your account security.

2. Types of Cookies We Use

RadPro AI sets only the cookies and browser storage it needs to run the radiology reporting assistant. We do not set optional cookies, which is why you will not see a cookie consent banner on this site. There is nothing to opt in to.

Necessary Cookies and Storage (Always Active)

These are essential for the platform to function and cannot be disabled in our systems. They are set in response to actions you take, such as logging in or changing a setting. They enable core functionality including:

• Authentication: Maintaining your login session and verifying your identity as a healthcare professional

• Session Management: Keeping track of your current session state and workflow progress

• Security: Protecting your account and the secure transmission of data

• Preferences: Remembering your selected report templates, AI model choices, and interface settings

You can set your browser to block or alert you about these cookies, but parts of the site will not function without them. They do not store any personally identifiable information beyond what is necessary for session management.

Analytics (No Cookies)

We measure aggregate site usage with Plausible Analytics, a privacy-first tool that does not use cookies, does not collect personal data, and does not track you across websites. All data is anonymized and aggregated. Because Plausible sets no cookies, it does not require consent under GDPR, CCPA, or PECR.

We do not use Google Analytics or any other cookie-based analytics, and we do not use analytics data for advertising or share it with third parties for marketing. Analytics help us understand which features are most valuable to healthcare professionals and where we can improve the platform.

3. Third-Party Cookies

RadPro AI uses a small number of carefully selected third-party services. Only one of them may set cookies, and only while you are using it.

Stripe Payment Processing

When you make a payment for a RadPro AI subscription, Stripe (our payment processor) may set cookies to facilitate secure payment processing. These cookies are necessary for processing your payment and preventing fraud. Stripe's privacy policy can be found at https://stripe.com/privacy

No Advertising or Tracking Cookies

RadPro AI does NOT use cookies for advertising, behavioral targeting, or cross-site tracking. We do not sell your data to third parties or allow third-party advertisers to place cookies on our site. Your privacy and the confidentiality of your medical workflow are our top priorities.

4. Managing Cookies

Because RadPro AI sets only strictly necessary cookies, there are no cookie preferences to manage on the site itself. You can still control cookies through your web browser settings. Please note that blocking necessary cookies will prevent you from staying logged in.

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data. You can choose to block all cookies, block third-party cookies only, or allow all cookies. Chrome also allows you to view and delete specific cookies.

• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data. Firefox offers options to block all cookies, block third-party cookies, or allow all cookies. You can also view and clear cookies.

• Safari: Preferences > Privacy > Cookies and website data. Safari allows you to block all cookies or block cookies from third parties and advertisers. You can also manage website data.

• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data. Edge lets you block all cookies, block third-party cookies, or allow all cookies. You can also clear browsing data including cookies.

For more detailed instructions specific to your browser version, please consult your browser's help documentation.

Retention Periods

Different cookies and storage entries have different retention periods:

• Session Cookies: Expire when you close your browser

• Persistent Storage: Remains on your device for a set period or until you delete it (user preferences)

• Authentication Session: Expires after 24 hours of inactivity, in line with HIPAA session guidance, and logs you out automatically

You can delete all cookies and site data at any time through your browser settings.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice such as an email notification or a prominent notice on our website. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of RadPro AI after changes are posted constitutes your acceptance of the updated Cookie Policy.

Cookie Categories Summary

Necessary Cookies (Always Active)

Essential for website functionality including authentication, session management, and security. These cannot be disabled.

Duration: Session cookies (until browser closes) or 24 hours of inactivity for authentication

Analytics (No Cookies)

Aggregate usage is measured with Plausible, a privacy-focused tool that sets no cookies and collects no personal data. No consent is required.

Duration: Not applicable (no cookies are set)

Third-Party Cookies

One third-party service may set cookies: Stripe, during payment processing. No advertising or tracking cookies.

Purpose: Secure payment processing only

Questions About Our Cookie Policy?

If you have questions about how we use cookies or want to exercise your privacy rights, please contact us:

Email: admin@radpro.ai

Mail: RadPro AI Privacy Team
RadPro AI
Canada

This Cookie Policy is part of our Privacy Policy. By using RadPro AI, you acknowledge that you have read and understood this Cookie Policy. For more information about how we handle your personal data, please review our Privacy Policy and Terms of Service.